Text in Emails Depending on the Appointment Reason

You can add an individual explanation text to your emails for every appointment reason. The guide assumes that you have already created appointment reasons.

1. Click Configuration in the navigation bar.
2. Click Appointment Reasons in the subnavigation bar.
3. Copy one of the appointment reasons to the clipboard.
4. Click Configuration in the navigation bar.
5. Click Texts (Change texts and labels).
6. Select English as the language in the right box and click Create New.
7. Enter the text that should appear in the email under New Text.
8. Paste the copied appointment reason into Label.
9. Click Save.
10. You receive a success message.
11. Repeat the steps for all other appointment reasons.
12. Click Configuration in the navigation bar.
13. Click Texts (Change texts and labels).
14. Under New Appointment click Show next to Text of the email to the user.
15. Insert the placeholder {{reason}} (double curly braces) where the text should appear.
16. Finally click Save.
17. You can check your texts at any time via the search.

Screenshots

Click Configuration in the navigation bar

Click Appointment Reasons in the subnavigation bar

Copy one of the appointment reasons to the clipboard

Click Configuration in the navigation bar

Click Texts (Change texts and labels)

Select English as the language in the right box and click Create New

Enter the text that should appear in the email under New Text

Paste the copied appointment reason into Label

Click Save

You receive a success message

Repeat the steps for all other appointment reasons

Click Configuration in the navigation bar

Click Texts (Change texts and labels)

Under New Appointment click Show next to Text of the email to the user

Insert the placeholder {{reason}} (double curly braces) where the text should appear

Finally click Save

You can check your texts at any time via the search