Text in Emails Depending on the Form Selection

If your booking form contains a selection field with several options, you can store an individual text for every option. The customer then receives the text that belongs to the option they picked.

1. Click Configuration in the navigation bar.
2. Click Booking Form in the subnavigation bar.
3. Create a selection field with three options.
4. Copy one of the options to the clipboard.
5. Click Configuration in the navigation bar.
6. Click Texts (Change texts and labels).
7. Select English as the language in the right box and click Create New.
8. Enter the text that should appear in the email under New Text.
9. Paste the copied option into Label.
10. Click Save.
11. You receive a success message.
12. Repeat the steps for all other options.
13. Click Booking Form in the subnavigation bar.
14. Go to the email template for the customer.
15. Copy the placeholder of the selection field.
16. Click Configuration in the navigation bar.
17. Click Texts (Change texts and labels).
18. Under New Appointment click Show next to Text of the email to the user.
19. Insert an opening and a closing curly brace - {} - where the text should appear.
20. Paste the copied placeholder inside the curly braces.
21. The placeholder now has two opening and two closing curly braces.
22. Finally click Save.

Screenshots

Click Configuration in the navigation bar

1

Click Booking Form in the subnavigation bar

2

Create a selection field with three options

3

Copy one of the options to the clipboard

4

Click Configuration in the navigation bar

5

Click Texts (Change texts and labels)

6

Select English as the language in the right box and click Create New

7

Enter the text that should appear in the email under New Text

8

Paste the copied option into Label

9

Click Save

10

You receive a success message

11

Repeat the steps for all other options

12

Click Booking Form in the subnavigation bar

13

Go to the email template for the customer

14

Copy the placeholder of the selection field

15

Click Configuration in the navigation bar

16

Click Texts (Change texts and labels)

17

Under New Appointment click Show next to Text of the email to the user

18

Insert an opening and a closing curly brace - {} - where the text should appear

19

Paste the copied placeholder inside the curly braces

20

The placeholder now has two opening and two closing curly braces

21

Finally click Save

22