The configuration option "Avoid appointment gaps" prevents short unused time windows between bookings that are not suitable for further bookings.
Example
Without this option, a customer could book a 60-minute appointment at 10:15 am even though the next appointment already starts at 11:00 am. The resulting 45-minute gap is too short for another appointment but too long to ignore. The option prevents such inconvenient bookings.
Three modes
- Off: Gaps are not avoided
- Notice: The customer sees a notice that the booking creates a gap but can still book
- Enforced: The booking is blocked; only "gap-free" bookings are allowed
Exceptions: Preferred customers can optionally be exempted from the enforced mode.