A cancellation (also "appointment cancellation") is the revocation of an existing booking.
Ways to cancel
- By the customer: Via the cancellation link in the confirmation email
- By the operator: Manually in the admin area
- Automatically: E.g. if a required prepayment is not made
Configuration
- Cancellation deadline: From when is a free cancellation no longer possible?
- Cancellation fee: Optional fee for short-notice cancellations
- Notification: Both sides are informed of a cancellation