The notification email is an automatically sent email that informs the service provider or staff about booking events, in contrast to the confirmation email, which goes to the customer.
Triggers for notification emails
- New booking by a customer
- Change to an existing appointment
- Cancellation of an appointment by the customer
- Prepayment received (with the payment module enabled)
The content of the notification email can usually be customized and contains all relevant appointment details (date, time, customer data, booked service). Notifications can be sent to several recipients at the same time (e.g. to a central team address and the responsible staff member).