The SMS module sends appointment reminders and booking confirmations by text message (SMS) to the customer's mobile number.
SMS (Short Message Service) is a communication standard for text messages over mobile networks, established since 1992. The first SMS was sent by Neil Papworth (Vodafone UK) on December 3, 1992. SMS uses the signaling channels of the GSM standard and has a maximum length of 160 characters.
Advantages of SMS reminders
- Open rate over 90% (significantly higher than email)
- No spam filter
- Instant delivery
- No smartphone or internet required
Configuration
- Time of the reminder (e.g. 24 hours before)
- Sender ID (e.g. name of the practice)
- Message text (customizable, max. 160 characters)