The appointment time is the configurable duration and position of booking slots in the calendar. Every bookable time in the calendar is an appointment time; the system offers a list of freely definable start times per calendar.
Configurable parameters
- Slot duration: e.g. 30, 45 or 60 minutes, fixed per appointment time or variable per appointment reason
- Start times: Freely selectable, e.g. 9:00, 9:30, 10:00 or irregular (9:15, 10:45)
- Buffer time: Automatic break after each appointment (e.g. 15 minutes for cleaning or documentation)
- Intervals: Every hour, every half hour, every 20 minutes etc.
- Individual duration per appointment reason: Different appointment reasons can have different lengths, even if they start in the same slot
Example: A doctor has slots at 8:00, 8:20 and 8:40 am. Initial examinations take 40 minutes, follow-up appointments only 20 minutes. The system automatically calculates which slots can be booked for which reason, without allowing overlaps.
Guide: Configure appointment times