The booking reason (also "appointment reason" or "booking occasion") is the occasion for the appointment that the customer selects when booking. It corresponds to the type of service requested and automatically controls the duration, price, availability and other parameters of the booking process in the system.
Examples by industry
- Medical practice: "Initial examination", "Follow-up appointment", "Vaccination", "Issue prescription"
- Coaching: "Free initial consultation", "60-minute session", "Emergency appointment"
- Driving school: "Driving lesson", "Country road driving", "Highway driving", "Test preparation"
- Hairdresser: "Men's haircut", "Women's styling", "Coloring"
Why the term varies
Some industries speak of an "appointment reason" (doctors, public authorities), others of a "service", "course" or "booking occasion". The system is neutral and allows completely free naming.
Detailed description with all configurable parameters: Appointment reason