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Hinweis-E-Mail beim Nichtbuchen eines Termins

Beim Buchen eines Termins müssen oft Pflichtfelder ausgefüllt werden. Ab und an passiert es, dass der Kunde nicht mitbekommt, dass der Termin nicht abschließend gebucht wurde, weil ein Feld leer geblieben ist. Diesen Kunden kann der Kalender nun automatisch eine Erinnerungs-E-Mail zum Buchen des Termins senden.

Reminder to Activate User Account

When the function to activate the user account is enabled, customers receive an email with a link to confirm their email address. If this confirmation does not occur within the specified time frame, the booked appointment will be deleted. As a reminder, the calendar can now send one or more emails to the customer.

CSV File and Doctorbox

For the export function, there are now two formats available: CSV file and Doctorbox. Similar to the Excel format, you can specify the timeframe for appointments.

Booking Additional Appointments

Optionally, it can be activated to automatically book a second or more additional appointments alongside the first appointment. This is helpful when a second appointment is needed at a specific time interval after the first appointment, such as with vaccination appointments.

Remember User Data

After reserving the first appointment, the system remembers the entered user data, so the customer doesn't have to enter the data again when booking the next appointment. The data is stored temporarily until the browser is closed.

Jump to Next Available Appointment

The next available appointment is automatically displayed, and with a click, the user is directed straight to this appointment.

Using the Event Calendar module together with the Payments module allows setting prices for events.

When blocking appointment times, a 4-week interval can be chosen.

The manual sort order of the appointment calendar can be deleted.

In the module for privacy policies and terms of service, any number of texts can be added, which customers must confirm during the booking process.

Download Imported Users

Imported users, including their access credentials, can be downloaded as a CSV file after the import process.

Recurring Appointments

In the admin area, recurring appointments can be scheduled. The staff member can specify the number of appointments or the end date of the appointment series. All appointments in the series are included in the emails to the user. You can choose to include all future occurrences or only the next X appointments.

Access Credentials for Imported Users

During import, it can be specified whether the imported accounts are customer accounts or staff accounts. For staff members, calendars can be set up during the import process.

Imported users can have their access credentials sent to them via email. For staff members, access credentials for CalDAV synchronization can also be sent.

The current situation presents businesses and establishments with new challenges regarding public traffic. Appointment booking software like Appointmind can help facilitate compliance with spatial distancing guidelines.

The necessary minimum distance in public spaces and distancing from non-relatives can lead to queues outside stores and waiting lines during shopping. In many cases, the situation can be alleviated by requiring customers to make a binding appointment beforehand. This way, only customers with appointments are present on-site, and visitor flow is distributed throughout the day.

Not only can retail benefit from visitor management through appointment reservations, but it's also conceivable for leisure facilities such as a zoo or amusement park. This approach allows limiting the number of simultaneous individuals on the premises without visitors having to wait unnecessarily long for entry.

Many customers are already accustomed to booking appointments online and won't need to adjust, even if booking an appointment for shopping, for example, may initially feel unfamiliar.

Since the onset of the current situation, Appointmind has been assisting customers in adapting to the new circumstances. We're happy to answer your questions on the topic. Feel free to contact us via email or visit us in the live chat.