System notifications are automatic internal notifications to operators or administrators about important system events. Unlike the confirmation email to the customer, system notifications are addressed exclusively to the operator side.
Typical triggers
- New booking received (immediate notification of the operator)
- Booking changed or canceled
- Payment received or payment failed
- Customer abandoned the booking form (booking abandonment reminder)
- New review received via ProvenExpert
Configuration
- Recipient email address can be chosen freely (may differ from the operator's email)
- Additional recipients can be entered for individual calendars or appointment reasons
- Subject and text of the notification can be customized
- Notifications can be enabled or disabled per calendar
The configuration is done under Configuration → General settings → Email settings. A step-by-step guide is available at Set up notification emails.